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Administrative Assistant's and Secretary's Handbook

Administrative Assistant's and Secretary's Handbook

zoom enlarge 		Authors: James Stroman, Kevin Wilson, Jennifer Wauson
Publisher: AMACOM
Category: Book

List Price: $34.95
Buy New: $23.07
You Save: $11.88 (34%)



New (37) Used (11) from $19.98


Media: Hardcover
Edition: 3rd
Number Of Items: 1
Pages: 592
Shipping Weight (lbs): 2.7
Dimensions (in): 10.1 x 7.2 x 2

ISBN: 081440913X
Dewey Decimal Number: 651.3
EAN: 9780814409138
ASIN: 081440913X

Publication Date: April 9, 2008
Availability: Usually ships in 24 hours
Editorial Reviews:

Product Description
Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. PWritten in a down-to-earth style, iAdministrative Assistants and Secretarys Handbook/i provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. PComprehensive and completely up-to-date, this is the book every administrative professional should own.

Book Description
html head /head body p Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. /p p /p p Written in a down-to-earth style, iAdministrative Assistant#8217;s and Secretary#8217;s Handbook/i provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. /p p /p p Comprehensive and completely up-to-date, this is the book every administrative professional should own. /p /body /html

Customer Reviews:   Read 10 more reviews...

5 out of 5 stars A Necessity   November 17, 2008
This book is a necessity for me to have. I plan on going back into the work force soon after very long absence. Times have changed and I feel I will refer to this book.


4 out of 5 stars books from Amazon will improve your knowledge   October 23, 2007
 1 out of 1 found this review helpful

The book is a perfect solution for administrative assistants mainly. br /Do not hesitate to buy this product


5 out of 5 stars Good Reminder Handbook   October 19, 2007
 1 out of 1 found this review helpful

This book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties.


5 out of 5 stars Administrative Assistant's and Secretary's Handbook (Second Edition)   June 23, 2007
 1 out of 1 found this review helpful

This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at. br /br /It's like the Administrative Assistant's Bible!


3 out of 5 stars Administrative Assistant Secretary Handbook   May 27, 2007
 5 out of 5 found this review helpful

Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.

Copyright 2007 White Hat Communications.
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