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Administrative Assistant's and Secretary's Handbook
enlarge	Authors: James Stroman, Kevin Wilson, Jennifer Wauson Publisher: AMACOM Category: Book List Price: ~~$34.95~~ Buy New: $23.07 You Save: $11.88 (34%) New (39) Used (6) from $19.01 Media: Hardcover Edition: 3rd Number Of Items: 1 Pages: 592 Shipping Weight (lbs): 2.7 Dimensions (in): 10.1 x 7.2 x 2 ISBN: 081440913X Dewey Decimal Number: 651.3 EAN: 9780814409138 ASIN: 081440913X Publication Date: April 9, 2008 Availability: Usually ships in 24 hours

Editorial Reviews: Product Description Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. PWritten in a down-to-earth style, iAdministrative Assistants and Secretarys Handbook/i provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. PComprehensive and completely up-to-date, this is the book every administrative professional should own. Book Description html head /head body p Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. /p p /p p Written in a down-to-earth style, iAdministrative Assistant#8217;s and Secretary#8217;s Handbook/i provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. /p p /p p Comprehensive and completely up-to-date, this is the book every administrative professional should own. /p /body /html

Customer Reviews: Read 11 more reviews... Indispensable how-to manual December 15, 2008 The CEO may seem indispensable, but little changes on a day-to-day basis if he or she is on vacation. On the other hand, if the CEO's administrative assistant (AA) is out of the office, things can break down fast. The CEO may be the public face of the organization, but the AA (executive secretary, office administrator) is its internal heart and soul. When people need things fixed, from copy machines to schedule conflicts, from lost documents to lost opportunities, they turn to the AA, the all-purpose office expert, who must be knowledgeable, friendly and approachable, even if the CEO is above the fray. Executive secretaries are expected to be superb generalists, able to do a million things efficiently, on time and well. And just how is this possible? Well, look at this big, fat manual for AAs and secretaries. It covers everything, from the elementary to the complex, from telephone procedures to recordkeeping, databases, technology, correspondence and more. If you are an AA or hope to be, this is the ideal guide, with all you need to know in one handy volume. getAbstract recommends it to office administrators in every industry. A Necessity November 17, 2008 This book is a necessity for me to have. I plan on going back into the work force soon after very long absence. Times have changed and I feel I will refer to this book. books from Amazon will improve your knowledge October 23, 2007 1 out of 1 found this review helpful The book is a perfect solution for administrative assistants mainly. br /Do not hesitate to buy this product Good Reminder Handbook October 19, 2007 1 out of 1 found this review helpful This book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties. Administrative Assistant's and Secretary's Handbook (Second Edition) June 23, 2007 1 out of 1 found this review helpful This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at. br /br /It's like the Administrative Assistant's Bible!

Copyright 2007 White Hat Communications.
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